You agree to the privacy policy below, and the Privacy Policy for Substack, the technology provider.
HERE Privacy Policy
At HERE, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your information when you subscribe, interact, and engage with HERE’s content and services.
1. Information We Collect
We collect limited personal information to provide you with HERE’s content and ensure a safe, respectful community:
Subscription Information: When you subscribe, we collect information such as your name, email address, and payment details to manage your subscription.
Interactions and Communications: If you reach out with questions, comments, or feedback through email, comments, or private messages, we may store this information to improve our services and provide personalized support.
Website Usage: HERE may collect limited, non-identifying information about how subscribers interact with our website, such as browser type, pages visited, and time spent, to help us optimize HERE’s content and user experience.
2. How We Use Your Information
HERE uses your information solely to provide you with relevant content, manage your subscription, and maintain a supportive and engaging community.
Content Delivery: We use your email address to send you HERE’s newsletters, updates, and exclusive subscriber-only content.
Personalized Support: Information you share in your interactions with HERE, including questions or feedback, helps us tailor content to address common challenges and provide insights relevant to our subscribers.
Community Management: Any information you share in comments or Q&A submissions may be used to foster discussion within the HERE community. Personal identifiers or sensitive details will never be shared without your express consent.
3. Data Protection and Confidentiality
We are committed to keeping your personal information secure and private.
Security Measures: HERE employs standard security measures to protect your data from unauthorized access or disclosure. Please note, however, that no method of transmission over the internet is entirely secure, and we cannot guarantee absolute data security.
Confidentiality: Personal stories, questions, or details you share with HERE are kept confidential and will not be disclosed outside HERE without your consent. If any insights or questions are referenced in HERE’s public content, all identifiable information will be removed.
4. Third-Party Sharing
HERE does not sell, trade, or share your personal information with third parties for marketing purposes. Limited third-party access to your information may occur solely for the purpose of providing HERE’s services:
Service Providers: HERE may use trusted third-party service providers to manage subscriptions, process payments, or analyze website traffic. These providers have limited access to personal data and are required to keep it confidential.
Legal Compliance: HERE may disclose your information if required to do so by law, such as to comply with a subpoena or similar legal process, or to protect the rights and safety of HERE, our subscribers, or the public.
5. Cookies and Tracking
HERE’s website may use cookies and similar technologies to enhance user experience, track subscriber interactions, and analyze website performance. You can modify your browser settings to manage or disable cookies; however, this may affect your experience on our website.
6. Your Rights and Choices
We respect your right to manage your personal information. You have the following rights regarding your data:
Access and Correction: You may request access to or correction of your personal information by contacting HERE.
Unsubscribe: You can unsubscribe from HERE’s newsletter at any time using the link provided in each email. If you cancel your subscription, we will delete your personal data unless retention is required by law.
Data Deletion: Upon request, HERE will delete any personal information collected from you, unless required by law or necessary to fulfill our Terms of Service.
7. Changes to Privacy Policy
HERE reserves the right to update this Privacy Policy as needed. We will notify subscribers of any significant changes via email. By continuing to use HERE’s services after changes are made, you accept the updated Privacy Policy.
8. Contact Information
If you have questions or concerns about this Privacy Policy, or if you would like to exercise your data rights, please contact us at drmarychang@gmail.com.
Thank you for being part of HERE and for helping maintain a respectful, supportive community.